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How an Effective Channel Migration Strategy Can Boost Chatbot Uptake

While the digital revolution has brought considerable change to the way we do business, few...

From Inception to Implementation – The Process of Building an AI Chatbot

Artificial intelligence (AI) remains a relatively new foray for most organisations. When...

Chatbot 101 Glossary

Jargons are present in every industry to help industry players to communicate with one other...

Understanding Conversational User Interfaces

Even though we often use chatbots as consumers, not many understand what goes behind the scene....

The Market Adoption of Chatbot Solutions

In 1994, ELIZA was the first “Chatterbox” to be developed by Joseph Weizenbaum at Massachusetts...

Technologies for the Online Retail Sector

AI-powered e-commerce has significantly changed the way we shop. In 2013, Deloitte’s study found...

What Can You Automate?

“If I had asked people what they wanted, they would have said faster horses”. The idea of a...

Website vs Application vs Chatbot

Where are the consumers? Where should you invest your next marketing dollar? This article...

Is Your Company Ready for Deployment of Virtual Assistants? (Chatbots)?

Synopsis

Enterprise chatbots are commonly known as virtual assistants, which are essentially...

Take a course, be a Messenger bot ninja

We’ve launched a course to help answer all your questions about Messenger bots and how to...

Helping your customers find your chatbot and talk to it

It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you...

Why you may need an external chatbot provider even with an engineering team

If you have an internal engineering team, why do you need an external chatbot provider? Here are...

7 great ways to add a chatbot to your business

Pick the right use case and reap the benefits of having an automated chatbot in your business

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Why your business needs a chatbot strategy

In the changing world of chatbots for business, you need to strategize for the greatest advantage...