What Can You Automate?

Posted by Zoe Ang on 26 June 2019

“If I had asked people what they wanted, they would have said faster horses”. The idea of a “car” much less a self-driving vehicle is unthinkable. We have come a long way with advancement in technology but there is no wisdom in relishing in our past technological successes. It is merely hindsight bias. On the flipside, anticipating future developments of technological development require foresight.

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Is Your Company Ready for Deployment of Virtual Assistants? (Chatbots)?

Posted by Lee Hwee Teo on 15 May 2019

Synopsis

Enterprise chatbots are commonly known as virtual assistants, which are essentially automated virtual employees. They make use of conversational Artificial Intelligence (AI), such as Natural Language Processing (NLP), which has advanced tremendously in last two years. This article details the most common use cases and roadblocks in deploying enterprise chatbots.

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Why you may need an external chatbot provider even with an engineering team

Posted by Carylyne Chan on 8 December 2016

If you have an internal engineering team, why do you need an external chatbot provider? Here are some things to help you make a decision

Many of the businesses that we work with on chatbots already had internal hackathon versions of a chatbot. While it’s easy to get a basic chatbot up, it can require lots of expertise to be able to scale and improve the chatbot to the level where it can be seriously useful, rather than gimmicky.

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