In 1994, ELIZA was the first “Chatterbox” to be developed by Joseph Weizenbaum at Massachusetts Institute of Technology (MIT). Since then the Chatbot Industry has been evolving and improving alongside the technology development. Today, one in five businesses are using intelligent assistant or chatbots. Why did these companies adopt the Chatbot solutions?
In the changing world of chatbots for business, you need to strategize for the greatest advantage in the market
When you launch a new product, you probably spend lots of time before that deliberating on market size, target audience, projected sales, and distribution channels, among other factors. When you launch a chatbot, you need to spend lots of time ruminating on the relevant success factors too.
There are five main reasons why you’ll need a robust chatbot strategy in today’s world.