Am I Chatting with a Human or an AI? How Live Agents Help with Chatbot Implementations

Posted by Zoe Ang on 29 August 2019

Digital transformation is exciting - as a solution provider, we get it. It is no wonder we idealize the digital era, it's almost like the American Dream; people who believed in it, believed that anything is possible.

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Website vs Application vs Chatbot

Posted by Zoe Ang on 3 June 2019

Where are the consumers? Where should you invest your next marketing dollar? This article explores some dilemma in digital marketing for marketers from the past, present and future. Is it more effective to build a website, a web-app, a native app or add chatbots to platforms of every kind?

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7 great ways to add a chatbot to your business

Posted by Carylyne Chan on 7 December 2016

Pick the right use case and reap the benefits of having an automated chatbot in your business

Choosing the right way to use a chatbot in your business may be one of the most important parts of the entire building process. The objective that you give to your chatbot will determine what features will be built, and how you will continue to develop the chatbot in the future.

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