the KeyReply blog

To help decision makers and users wade around the vast landscape of bots, this landscape gives a high-level overview of providers and tools.

Why this landscape, now?

Since we started building bots...

We’ve launched a course to help answer all your questions about Messenger bots and how to strategize and build them

We’ve just launched our new course, “Build Your Own...

It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you can help your customers get to your chatbot today

The whole point of a chatbot is to make it...

Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing productivity and improving culture too

In the recent hype about chatbots, most media and...

If you have an internal engineering team, why do you need an external chatbot provider? Here are some things to help you make a decision

Many of the businesses that we work with on...

Pick the right use case and reap the benefits of having an automated chatbot in your business

Choosing the right way to use a chatbot in your business may be one of the most important parts of the...

Evaluating the pros & cons of the Facebook Messenger bot platform as part of your business’ chatbot strategy

In the changing world of chatbots for business, you need to strategize for the greatest advantage in the market

When you launch a new product, you probably spend lots of time before that...

5 greatest considerations behind implementing and putting your enterprise chatbot to work

While you’re considering whether to build a chatbot for your enterprise, you have most probably...

The why, when, and how of implementing a bot for your business for maximum ROI

You may have heard of it everywhere in the news, on blogs, from friends’ posts, on social channels, and so on. Maybe...