A conversational AI can streamline your customer service and internal operations but implementing it may not be as straightforward as traditional software deployment.
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A conversational AI can streamline your customer service and internal operations but implementing it may not be as straightforward as traditional software deployment.
Conversational AI platforms are increasingly becoming critical to digital transformation plans. Here are 3 essential features that must be at the core of every solution.
Conversational AI solutions are often judged based on how “smart” or intelligent they are but such evaluation must consider these 5 key questions.
Conversational AI can help healthcare institutions prioritise patient care during mass outbreaks of diseases and major health crises, like the ongoing COVID-19 pandemic.
In this day and age, it’s no longer surprising to see a chatbot pop up as soon as you alight on a homepage. And while conversing with a bot could feel slightly surreal only a few years ago, modern-day iterations manage to combine efficiency and entertainment value in a way that is making them increasingly valuable to customers and companies alike.