Conversational AI Implementation: 6 Questions to Ask First Up

Posted by Admin on 26 May 2020

A conversational AI can streamline your customer service and internal operations but implementing it may not be as straightforward as traditional software deployment.

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3 Essential Features of Every Conversational AI

Posted by Admin on 7 May 2020

Conversational AI platforms are increasingly becoming critical to digital transformation plans. Here are 3 essential features that must be at the core of every solution.

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How Smart is Your Conversational AI?

Posted by Admin on 28 April 2020

Conversational AI solutions are often judged based on how “smart” or intelligent they are but such evaluation must consider these 5 key questions. 

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Conversational AI for Prioritising Patient Screening in Health Crises

Posted by Admin on 21 April 2020

Conversational AI can help healthcare institutions prioritise patient care during mass outbreaks of diseases and major health crises, like the ongoing COVID-19 pandemic. 

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Making Chatbots Part of Your Organisational Customer Experience Strategy

Posted by Admin on 21 January 2020

In this day and age, it’s no longer surprising to see a chatbot pop up as soon as you alight on a homepage. And while conversing with a bot could feel slightly surreal only a few years ago, modern-day iterations manage to combine efficiency and entertainment value in a way that is making them increasingly valuable to customers and companies alike.

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