KeyReply Blog

Get productive with the KeyReply team

How Will Big Tech Entry Into Healthcare Affect Providers?

The Big 4 technology companies are making big moves into the healthcare sector. How will this...

Why Virtual Assistant Chatbot Use Cases Are More Than Just About Automation

From providing agile customer service in insurance to enabling PROMs and PREMs in healthcare,...

Conversational AI Implementation: 6 Questions to Ask First Up

A conversational AI can streamline your customer service and internal operations but...

Using Chatbots to Advance Your Brand Voice

Now that you've gotten the green light from your management to go ahead with your organization's...

From Inception to Implementation – The Process of Building an AI Chatbot

Artificial intelligence (AI) remains a relatively new foray for most organisations. When...

E-commerce Marketplace’s Action Plan to Upscale in Southeast Asia

Southeast Asia's booming market is immensely appealing to businesses within and outside of the...

Am I Chatting with a Human or an AI? How Live Agents Help with Chatbot Implementations

Digital transformation is exciting - as a solution provider, we get it. It is no wonder we...

Technology Powering the Logistic sector

Logistics and supply chain is an industry with high level of repetitive and laborious tasks,...

Technologies for the Online Retail Sector

AI-powered e-commerce has significantly changed the way we shop. In 2013, Deloitte’s study found...

Defining Virtual Assistants – and are they the same as Chatbots?

These terms have been tossed around loosely in various contexts, but what do they really mean?...

Too much bots to keep tabs on?

If you are just browsing the net hoping to find ways to integrate Big Data, AI, ML, and other...

Website vs Application vs Chatbot

Where are the consumers? Where should you invest your next marketing dollar? This article...

Making the News with WhatsApp

Just last week, Channel News Asia made official announcement of its presence on WhatsApp...

Is Your Company Ready for Deployment of Virtual Assistants? (Chatbots)?

Synopsis

Enterprise chatbots are commonly known as virtual assistants, which are essentially...