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Bring on Your AI Game to Finance Services

The technology revolution has been shifting the landscape in financial sectors – with the rise...

Technology Powering the Logistic sector

Logistics and supply chain is an industry with high level of repetitive and laborious tasks,...

Progressing to the Healthcare of Tomorrow

Technologies like artificial intelligence and robotics are leaving marks in the healthcare...

Defining Virtual Assistants – and are they the same as Chatbots?

These terms have been tossed around loosely in various contexts, but what do they really mean?...

Website vs Application vs Chatbot

Where are the consumers? Where should you invest your next marketing dollar? This article...

5 things I learnt after 1 year in an AI automation startup - KeyReply

In the past year, I watched the startup i joined grow tremendously from a 3 person team to now a...

The Chatbot Landscape, 2017 Edition

To help decision makers and users wade around the vast landscape of bots, this landscape gives a...

How to make sure your new chatbot gets a head start with machine learning

Avoid a “clueless chatbot” situation by equipping your chatbot with past data from your business...

The one thing your bot will fail without

If you don’t have this, it won’t work…

Having built several bots ourselves, there is one thing...

Developing the future of government–citizen interaction in Singapore

Fulfilling our purpose of making government information accessible to everyone

In November 2016,...

Take a course, be a Messenger bot ninja

We’ve launched a course to help answer all your questions about Messenger bots and how to...

Helping your customers find your chatbot and talk to it

It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you...

How to implement internal chatbots for team productivity & transparency

Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing...

Why you may need an external chatbot provider even with an engineering team

If you have an internal engineering team, why do you need an external chatbot provider? Here are...

What to think about before building your enterprise chatbot

5 greatest considerations behind implementing and putting your enterprise chatbot to work

While...