The Market Adoption of Chatbot Solutions

Posted by Zoe Ang on 13 September 2019

In 1994, ELIZA was the first “Chatterbox” to be developed by Joseph Weizenbaum at Massachusetts Institute of Technology (MIT). Since then the Chatbot Industry has been evolving and improving alongside the technology development. Today, one in five businesses are using intelligent assistant or chatbotsWhy did these companies adopt the Chatbot solutions?  

Read More

Bring on Your AI Game to Finance Services

Posted by Zoe Ang on 25 July 2019

The technology revolution has been shifting the landscape in financial sectors – with the rise of Fintechs, Blockchains and Cryptocurrencies threatening the existing models of the traditional institutions. Many traditional institutions realized the importance of, and have taken steps to adopt big data strategies. Being in a competitive space and also one of highest data generating industry with big guns, CEOs and other top managements are eager to embark on technology growth strategies. Over 80% of financial service firms expressed that they are planning (26%), trialing (36%) or have fully deployed (22%) AI, bots and ML in their business (Source: Deloitte). What are some AI and robotics applications which are transformational for each aspect of finance and banking businesses?

Read More

Technology Powering the Logistic sector

Posted by Zoe Ang on 18 July 2019

Logistics and supply chain is an industry with high level of repetitive and laborious tasks, making it ideal candidate for automation.

Read More

Progressing to the Healthcare of Tomorrow

Posted by Zoe Ang on 4 July 2019

Technologies like artificial intelligence and robotics are leaving marks in the healthcare sector. Regardless if we are on the supplying or receiving end of healthcare, these developments will impact us and our health. Here are some ways that AI and robotics are being used in healthcare and what we can expect in the near future. 

Read More

Defining Virtual Assistants – and are they the same as Chatbots?

Posted by Zoe Ang on 21 June 2019

These terms have been tossed around loosely in various contexts, but what do they really mean? Like really. 

Read More