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How to implement internal chatbots for team productivity & transparency

Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing...

Why you may need an external chatbot provider even with an engineering team

If you have an internal engineering team, why do you need an external chatbot provider? Here are...

7 great ways to add a chatbot to your business

Pick the right use case and reap the benefits of having an automated chatbot in your business

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Should you choose Facebook Messenger as your chatbot platform?

Evaluating the pros & cons of the Facebook Messenger bot platform as part of your business’...

Why your business needs a chatbot strategy

In the changing world of chatbots for business, you need to strategize for the greatest advantage...

What to think about before building your enterprise chatbot

5 greatest considerations behind implementing and putting your enterprise chatbot to work

While...

5 Reasons a Bot is Perfect for Your Business Today

The why, when, and how of implementing a bot for your business for maximum ROI

You may have heard...

How Should Bots Speak to Humans?

BotSpeak database — 1 human, 200+ bots, 892 bot dialogs

TL;DR —Designing great bot dialog is...

How should bots speak to humans?

TL;DR —Designing great bot dialog is tough but crucial to increase engagement. We talked to over...

Does your bot do these 5 weird things to your users?

We’ve now seen some examples of live Messenger bots in the wild since their debut at the F8...

Why does your chatbot suck?

You may have wondered why the significant investment you’ve made in your virtual assistant/chatbot...

Nuts and bolts of a revenue machine [Infographic]

As a salesperson (or someone concerned about sales at your company), you probably have a say in...

Introducing KeyReply for Mac

As we launched KeyReply for mobile, there have been many users who asked us if we can help them...

11 actionable ways to be more popular (and persuasive) with customers

We write and edit companies’ frequently-used replies to customers for a living. Most of these...

Noob's guide to building an enterprise-grade SaaS application

As a tech co-founder in a bootstrapping startup who doesn’t have experience building an...