KeyReply Blog

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Too much bots to keep tabs on?

If you are just browsing the net hoping to find ways to integrate Big Data, AI, ML, and other...

Website vs Application vs Chatbot

Where are the consumers? Where should you invest your next marketing dollar? This article...

Making the News with WhatsApp

Just last week, Channel News Asia made official announcement of its presence on WhatsApp...

11 Effective Ways to Promote Your Chatbot

Congratulation on your first chatbot! Now, let’s find out the 11 most effective ways to promote...

Is Your Company Ready for Deployment of Virtual Assistants? (Chatbots)?

Synopsis

Enterprise chatbots are commonly known as virtual assistants, which are essentially...

5 things I learnt after 1 year in an AI automation startup - KeyReply

In the past year, I watched the startup i joined grow tremendously from a 3 person team to now a...

The state of information overload in enterprises today

Challenges in making decisions due to too much available information — And what to do about it

The Chatbot Landscape, 2017 Edition

To help decision makers and users wade around the vast landscape of bots, this landscape gives a...

How to make sure your new chatbot gets a head start with machine learning

Avoid a “clueless chatbot” situation by equipping your chatbot with past data from your business...

The one thing your bot will fail without

If you don’t have this, it won’t work…

Having built several bots ourselves, there is one thing...

Developing the future of government–citizen interaction in Singapore

Fulfilling our purpose of making government information accessible to everyone

In November 2016,...

30 top conferences to attend in digital marketing, social, AI and mobile in 2017

As we wrap up another great year in 2016, the KeyReply team took a break from working on AI chat...

Take a course, be a Messenger bot ninja

We’ve launched a course to help answer all your questions about Messenger bots and how to...

Helping your customers find your chatbot and talk to it

It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you...

How to implement internal chatbots for team productivity & transparency

Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing...