KeyReply Blog

Get productive with the KeyReply team

How Smart is Your Conversational AI?

Conversational AI solutions are often judged based on how “smart” or intelligent they are but...

Conversational AI for Prioritising Patient Screening in Health Crises

Conversational AI can help healthcare institutions prioritise patient care during mass outbreaks...

How AI Virtual Assistants Can Make a Difference to Your Workplace

Over the past few years, digital transformation and artificial intelligence (AI) have brought...

Making Chatbots Part of Your Organisational Customer Experience Strategy

In this day and age, it’s no longer surprising to see a chatbot pop up as soon as you alight on...

How Gamification Can Help Create Immersive and Engaging Chatbot Experiences

The benefits of chatbots are increasingly well-recognised in marketing and beyond, with...

Creating Scalable and Profitable Company-Wide Chatbots

Young, tech-savvy, exacting, and above all overwhelmed with marketing content, today’s buyers...

Our Year in Review: Top 5 Blog Posts of 2019

It's been an exciting year in the artificial intelligence space, with 2019 being the year where...

How Chatbots Can Boost Workforce Productivity and Operational Efficiency

Those in the know are well aware that conversational AI, and more specifically chatbots, are...

How Transactional Bots Monetise Sales and Marketing Investments

As technology progresses at the speed of light, so does the way we interact with customers....

How an Effective Channel Migration Strategy Can Boost Chatbot Uptake

While the digital revolution has brought considerable change to the way we do business, few...

Using Chatbots to Advance Your Brand Voice

Now that you've gotten the green light from your management to go ahead with your organization's...

From Inception to Implementation – The Process of Building an AI Chatbot

Artificial intelligence (AI) remains a relatively new foray for most organisations. When...

How to implement a Multilingual Chatbot?

Geographical diversification opens up a broader market for businesses. Such expansion often...

Chatbot 101 Glossary

Jargons are present in every industry to help industry players to communicate with one other...

Understanding Conversational User Interfaces

Even though we often use chatbots as consumers, not many understand what goes behind the scene....