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A Roadmap to Scale Your Chatbot Across the Enterprise

Are you seeing multiple potential chatbot use cases within your enterprise? Here’s how to take a...

Why Virtual Assistant Chatbot Use Cases Are More Than Just About Automation

From providing agile customer service in insurance to enabling PROMs and PREMs in healthcare,...

Why the Latest WhatsApp Privacy Policy Update is Less Controversial Than You Think

Not sure how the new WhatsApp Privacy Policy Update affects your business and privacy of your...

The Challenges of Making a Business Case for AI (and 4 Tips to Address Them)

Are you finding it harder to get management buy-in for AI projects? Here are 4 tips that will...

How to Promote Your Chatbot for Increased Usage

If you don’t promote your chatbot after launch, people will not use it and this could lead to...

How Chatbots Help Clinicians with Medical Knowledge Management

Healthcare chatbots can help doctors keep up with expanding medical knowledge and synthesize new...

Why Chatbots Fail and How to Ensure They Don’t

Chatbots play a key role in digital transformation initiatives for businesses but not all...

How to Go from FAQ Chatbots to Automating Transactions

Quite often organizations start with FAQ chatbots in trial projects, but don’t go forward to...