Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more.
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Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more.
How difficult is it to create a chatbot that can communicate in low-resource languages like Vietnamese or Swahili?
Conversation design plays a critical role in making chatbots work for humans. Here is what you should know about the practice and the key writing techniques to keep in mind when designing conversational AI systems.
How can conversational AI be used by insurance providers to better serve their agents, customers, and policy holders?
How do you tell apart the merely good chatbots from the truly great conversational AI? Here are 10 features to look for.