10 Features of the Best Conversational AI Solutions in 2020

Posted by Admin on 3 July 2020

How do you tell apart the merely good chatbots from the truly great conversational AI? Here are 10 features to look for.

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7 Golden Rules of Testing Conversational AI Solutions

Posted by Admin on 3 June 2020

Testing a chatbot or conversational AI is different from traditional software UAT. Here are 7 rules to keep in mind.

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Conversational AI Implementation: 6 Questions to Ask First Up

Posted by Admin on 26 May 2020

A conversational AI can streamline your customer service and internal operations but implementing it may not be as straightforward as traditional software deployment.

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3 Essential Features of Every Conversational AI

Posted by Admin on 7 May 2020

Conversational AI platforms are increasingly becoming critical to digital transformation plans. Here are 3 essential features that must be at the core of every solution.

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How Smart is Your Conversational AI?

Posted by Admin on 28 April 2020

Conversational AI solutions are often judged based on how “smart” or intelligent they are but such evaluation must consider these 5 key questions. 

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