How to Promote Your Chatbot for Increased Usage

Posted by Peiru Teo on 8 January 2021

If you don’t promote your chatbot after launch, people will not use it and this could lead to the false assessment that the bot isn’t good enough. Here are 8 proven strategies to encourage widespread adoption of your chatbot.

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How Chatbots Help Clinicians with Medical Knowledge Management

Posted by Peiru Teo on 4 January 2021

Healthcare chatbots can help doctors keep up with expanding medical knowledge and synthesize new information into clinical guidelines, processes and workflows. 

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Why Chatbots Fail and How to Ensure They Don’t

Posted by Peiru Teo on 2 December 2020
Chatbots play a key role in digital transformation initiatives for businesses but not all deployments turn out to be a success. Here are 6 reasons why many implementations fail and what you can do to avoid this situation. 
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How to Go from FAQ Chatbots to Automating Transactions

Posted by Peiru Teo on 3 November 2020

Quite often organizations start with FAQ chatbots in trial projects, but don’t go forward to tackle more complex transactions and tasks. Here’s how you can take your chatbot to the next level and realize its full potential to transform your business

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The Conversation Design Process: How to Design Chatbot Dialogue

Posted by Admin on 12 September 2020

Learn about the conversation design process, including understanding requirements, tech considerations, identifying user personas, intent recognition and more.

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