the KeyReply blog

Welcome to our world of chatbots & productivity!

11 Effective Ways to Promote Your Chatbot

Congratulation on your first chatbot! Now, let’s find out the 11 most effective ways to promote your chatbot.

Lee Hwee Teo Aug 21, 2018

The state of information overload in enterprises today

Challenges in making decisions due to too much available information — And what to do about it

Information overload, also known as infobesity, infoxication, information glut, data smog,...

Carylyne Chan
Carylyne Chan Oct 19, 2017

The Chatbot Landscape, 2017 Edition

To help decision makers and users wade around the vast landscape of bots, this landscape gives a high-level overview of providers and tools.

Why this landscape, now?

Since we started building bots...

Carylyne Chan
Carylyne Chan Jun 26, 2017

How to make sure your new chatbot gets a head start with machine learning

Avoid a “clueless chatbot” situation by equipping your chatbot with past data from your business before it goes live

For most of us, building a chatbot serves a real business purpose and...

Carylyne Chan
Carylyne Chan Mar 07, 2017

The one thing your bot will fail without

If you don’t have this, it won’t work…

Having built several bots ourselves, there is one thing that we’ve noticed that is markedly missing that prevents bots from being particularly useful: ...

Carylyne Chan
Carylyne Chan Mar 03, 2017

Developing the future of government–citizen interaction in Singapore

Fulfilling our purpose of making government information accessible to everyone

In November 2016, we were fortunate enough to be chosen as the partner for the first-ever Gov.sg Messenger bot. As...

Carylyne Chan
Carylyne Chan Feb 03, 2017

30 top conferences to attend in digital marketing, social, AI and mobile in 2017

As we wrap up another great year in 2016, the KeyReply team took a break from working on AI chat bots to look around the Internet for the very best digital conferences that 2017 has to offer....

Spencer Yang
Spencer Yang Dec 18, 2016

Take a course, be a Messenger bot ninja

We’ve launched a course to help answer all your questions about Messenger bots and how to strategize and build them

Source: Highbrow

We’ve just launched our new course, “Build Your Own...

Carylyne Chan
Carylyne Chan Dec 15, 2016

Helping your customers find your chatbot and talk to it

It’s not enough to build it, and wait for people to come and talk to it. Here are some ways you can help your customers get to your chatbot today

The whole point of a chatbot is to make it...

Carylyne Chan
Carylyne Chan Dec 14, 2016

How to implement internal chatbots for team productivity & transparency

Other than customer-facing chatbots, internal-facing chatbots can be vital in increasing productivity and improving culture too

In the recent hype about chatbots, most media and...

Carylyne Chan
Carylyne Chan Dec 09, 2016